Privacy Policy

Effective Date: January 1, 2025

This Privacy Policy explains how The Study Port ("we," "us," or "our"), a trademark product of Elum Education Pvt. Ltd., collects, uses, and protects your personal information when you use our website (TheStudyPort.com) and services. This policy complies with Nepal's Individual Privacy Act 2075 (2018) and the Electronic Transactions Act 2063 (2008).

1. Information We Collect

We collect the following personal information when you submit forms on our website:

  • Full name
  • Email address
  • Phone number (optional)
  • Your role (student, institution, employer, podcast guest)
  • Message content

We do not use cookies for tracking. We do not collect information automatically beyond standard server logs.

2. How We Use Your Information

Your information is used solely to:

  • Respond to your inquiries and messages
  • Provide information about our programs and services
  • Send you updates about The Study Port if you subscribe to notifications
  • Coordinate mentorship sessions and program enrollment

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only with:

  • Service providers who assist in delivering our services (e.g., email delivery), bound by confidentiality agreements
  • Legal authorities when required by law or court order under the laws of Nepal

4. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. Contact form submissions are retained for up to 2 years, after which they are securely deleted.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of electronic transmission or storage is 100% secure.

6. Your Rights

Under Nepal's Individual Privacy Act 2075, you have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Withdraw consent for future communications

To exercise any of these rights, please contact us at thestudyportnepal@gmail.com.

7. Children's Privacy

Our services are designed for students who have completed Class 12 (typically 16+ years of age). We do not knowingly collect information from children under 16 without parental consent.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website constitutes acceptance of any changes.

9. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the Federal Democratic Republic of Nepal, including the Individual Privacy Act 2075 and the Electronic Transactions Act 2063.

10. Contact Us

For any privacy-related concerns or requests, please contact:

The Study Port (Elum Education Pvt. Ltd.)

Janak Bibhuti Marga, Baneshwor, Ward 31, Kathmandu, Nepal

Email: thestudyportnepal@gmail.com

Phone: 9708094191